Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how NavTech, LLC (“NavTech,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you interact with our website, services, and authorized third-party platform integrations.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or sign up for a newsletter. This includes:

• Full Name
• Email Address
• Company Name
• Phone Number
• Project Details

Usage Data

When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, and pages visited. This helps us optimize our site performance.

Information from Connected Platforms

If you authorize access, we may collect limited data from third-party platforms such as Meta (Facebook/Instagram) and Google Business Profile to provide audits, reporting, and managed services. This may include publicly available business information, engagement metrics, and account metadata.

We only access this data with your permission and use it solely to deliver the services you have requested.

How We Use Your Information

• To provide, operate, and maintain our services
• To improve and personalize your experience
• To communicate with you regarding updates or support
• To process payments and prevent fraud
• To comply with legal obligations

Data Storage and Security

We use industry-standard security measures to protect your data. We partner with trusted third-party providers for infrastructure:

• Supabase: For secure database and authentication services.
• Vercel: For global website hosting and edge functions.

While we implement robust security protocols, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to analyze website traffic and improve user experience. This includes tools such as Google Analytics (GA4) and Google Tag Manager (GTM). You can configure your browser to refuse cookies, but some features of the site may not function properly.

Third-Party Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in our business operations (e.g., payment processors).
• Legal authorities when required by a subpoena or court order.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To submit a request, please contact us at privacy@navtechsupport.com and include your name, organization (if applicable), and the nature of your request. We will respond within a reasonable timeframe.

Data Deletion Requests

If you would like your data deleted, including any data obtained through authorized third-party integrations, please email privacy@navtechsupport.com. We will process verified requests within 7 business days.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the “Last Updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NavTech Support
Email: privacy@navtechsupport.com