Terms of Service

These Terms of Service (“Terms”) govern your use of the products, development services, and Managed Services offered by NavTech, LLC (“NavTech,” “we,” “our,” or “us”). By accessing our website, requesting project work, or subscribing to Managed Services, you (“Client,” “you,” or “your”) agree to these Terms.

1. Scope of Services

1.1 One-Time Project Services (“Build Services”)

Build Services include software consulting, website and application development, technical assessments, and system architecture. Deliverables will be defined in a project proposal or Statement of Work (“SOW”).

1.2 Managed Services

Managed Services may include hosting, monitoring, patching, security updates, system maintenance, optimization, and technical support. The services provided depend on the selected Managed Services plan.

2. Payment, Billing, and Subscriptions

2.1 Build Services

One-time project fees are billed as outlined in the SOW. A deposit is typically required before work begins to secure engineering resources.

2.2 Managed Services

Managed Services are billed monthly, in advance. You authorize NavTech to invoice or charge your stored payment method for recurring fees on the 1st of each service month.

2.3 Late Payment & Suspension

Payments not received within 7 days of the due date may result in service suspension. We prefer not to do this, but consistent non-payment halts our ability to pay our engineers.

3. Intellectual Property

3.1 Client Ownership

Upon full payment, the Client owns the custom code, design, deliverables, and assets created specifically for the project. You own what you pay for.

3.2 NavTech Proprietary Materials

NavTech retains ownership of all internal tools, reusable components, frameworks, libraries, methodologies, and patterns (“NavTech IP”). You receive a perpetual, non-exclusive license to use NavTech IP only as incorporated into your deliverable.

4. Confidentiality

Both parties agree to maintain strict confidentiality of all non-public information, including trade secrets, customer lists, and security configurations, except where disclosure is required by law.

5. Limitation of Liability

NavTech provides all services “AS IS” and “AS AVAILABLE.” We are not liable for indirect, incidental, consequential, punitive, or exemplary damages.

Maximum liability is limited to the fees paid to NavTech in the 30 days preceding the event.

6. Termination

Clients may cancel Managed Services with 30 days’ written notice. We may terminate services for non-payment, abuse, security threats, or violation of these Terms.

7. Governing Law

These Terms are governed by the laws of the State of Texas without regard to conflict-of-law principles.

8. Contact Information

For legal inquiries, please contact:
legal@navtechsupport.com