Your Operations Center, Without the Overhead.
Break/fix IT is costing you more than you think.
When something breaks, you stop working. You call around, wait for someone to show up, pay an emergency rate, and hope it doesn't happen again tomorrow. That's break/fix IT — and it's the most expensive way to run your technology.
Managed operations flips the model. Instead of reacting to problems, we prevent them. Your systems are monitored around the clock, patches are applied automatically, and when something does go wrong, we're already on it — before you even know there was an issue.
One flat monthly rate. No surprise invoices. No more chasing down a tech when your network goes down on a Friday afternoon.
Unexpected downtime
Every hour your systems are down costs real money — in lost sales, idle employees, and missed deadlines.
Security gaps
Unpatched systems and outdated software are open doors for ransomware and data theft.
No one watching overnight
Most attacks happen outside business hours. Without monitoring, you won't know until the damage is done.
Time wasted on IT issues
Every hour you spend troubleshooting your own technology is an hour not spent on your business.
What's Included
Everything your business needs to run reliably — covered under one flat monthly rate.
24/7 Monitoring & Alerting
We watch your systems around the clock. If something looks wrong, we know about it immediately — and we handle it before it becomes your problem.
Network Management
Routers, switches, firewalls, and Wi-Fi — properly configured and actively managed so your team stays connected and secure.
Patch Management & Updates
Security patches, software updates, and firmware upgrades applied on schedule. No more "remind me later" buttons leaving you exposed.
Local Helpdesk Support
Real people, based in West Texas. Call or email when something isn't working and get a response the same day — not a ticket number and a 3-day wait.
Why NavTech
Local
We're based in West Texas. We understand the region, the businesses, and the unique challenges of operating here.
Flat-rate pricing
One predictable monthly fee. No surprise bills, no hourly charges, no nickel-and-diming when something breaks.
Proactive, not reactive
We prevent problems before they happen. You'll spend less time dealing with IT issues and more time running your business.
Want to add security hardening to your IT plan?
Learn about our Cybersecurity servicesAbilene · San Angelo · Sweetwater · Brownwood · Breckenridge · Big Spring · and surrounding communities
Get a Free IT Assessment
We'll review your current setup, identify your biggest risks, and give you a clear picture of what managed operations would look like for your business.